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Customer Experience for Dummies
37,00 €
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Customer Satisfaction Measurement Simplified – A Step-by-Step Guide for ISO 9001:2000 Certification
48,00 € Alkuperäinen hinta oli: 48,00 €.10,00 €Nykyinen hinta on: 10,00 €.
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How to Use Patient Satisfaction Data to Improve Healthcare Quality
48,00 €
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Improving Your Measurement of Customer Satisfaction – A Guide to Creating, Conducting, Analyzing, and Reporting Customer Satisfaction Measurement Programs
53,00 €
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Juran on Quality by Design – The New Steps for Planning Quality into into Goods and Services
99,00 €
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Linking Customer and Employee Satisfaction to the Bottom Line
63,00 €
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